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Merchant Software Limited, Arrears Recovery, Welfare Rights, Right To Buy, Leasehold Management
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Increased Revenue

Tracking Income Support and Job Seeker case arrears and requests can be a time consuming exercise.  In automating the request process, Merchant Software Limited has identified significant numbers, at times thousands, of potential deductions which can be requested.  Each thousand successful requests can result in approximately £132k of revenue.

 

 
 
 

CARS - Direct Deductions Increases

Income Support Cases

Applications to the Department for Work and Pensions can be made for Direct Deductions to be made from the benefit of those Debtors on either Income Support or Job Seekers Allowance with arrears for which a Liability Order has been granted in England or Summary Warrant granted in Scotland   These deductions, if granted, are used to repay the outstanding arrears.

Applying for Deductions

The CARS Direct Deduction Manager identifies all arrears cases for which Direct Deduction can be requested.  A consolidated deduction request, including details of all outstanding arrears, can be generated automatically

Benefit Agencies

Cases are assigned to the appropriate Benefit Agency based on agreed criteria including age.

 

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Tracking Requests

Once requests have been issued CARS monitors the receipt of the deductions.  Once deductions have been completed the case becomes eligible once more for an additional request where there are additional eligible debts.

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