Joined up thinking.

Merchant Software Limited is a respected independent software company, able to provide innovative software solutions, impartial software advice and a wide range of software skills and expertise to local authority, registered social landlord, commercial and central government organisations.

Local authorities.

Over 15 years experience of working with local authorities throughout the UK.

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Reg’d social landlords.

Merchant Software has worked closely with various RSL's throughout the UK.

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We have experience of working with a wide range of commercial organisations.

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Corporate Arrears Recovery System

The Corporate Arrears Recovery System (CARS) is a unique solution, which enables public sector organisations to significantly improve the efficiency and effectiveness of their arrears recovery process.

Unique Corporate Approach
Focused on Case Management at a Corporate level.
Enabling Shared Services
CARS provides a common platform that enables shared services to be adopted.
Citizen Focus
Consolidation of account details from all back office systems.
Management Information
Collate business intelligence from separate systems to make informed decisions.
Reducing Avoidable Contact
Consolidate the management of contacts on a citizen across different departments
Partner Referrals
Create closer co-operation between organisations and their external agents

There are potentially many benefits to implementing CARS within your organisation. Find out more.

Other Products

Welfare Rights Case Management

The Welfare Rights Case Management System is a unique solution, which enables multiple services and agencies to collaborate effectively in order to provide the overall advice and support required by those in need. Read more.

House Sales

One of the easiest to use and most comprehensive software solutions for the administration of House Sales, including Right To Buy, Right To Acquire, etc, which reduces the cost of each sales application processed. Read more.